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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I love latte art after milk steam
All right! Fast shipping product status is also good too!
These metal hards are beautiful, they arrived very well wrapped in perfect condition. They are of very good quality, they do not feel fragile or rough, they are very well made. They came from the color and finish I chose exactly. They are really worth it, so it is a pleasure to buy. I highly recommend, thanks to the store.
Arrived earlier than expected, excellent service, equal to the photo very resistant and beautiful finishes
Product
thanks for the quick delivery and a very good product
Very good product I have already had 3 of it, it arrives in a week in chili, in the 3 opportunities it arrived that fast, I recommend it
Great product! As in the description. The cable is not Wooden is plastic that imitates wood.
Very cool quality! Quality stainless steel. A comfortable measuring scale inside the pitcher. I like it very much.
Good quality and looks just like in the picture.
Excellent, it has allowed me to improve a lot!
It looks like a quality pinscher. Inside there is a scale up to 550 ml. The edges are not sharp. Stainless steel outside painted. In white color. I found no defects. The packaging is so-so, it can't stand the blow. Delivery to Moldova 3 weeks.
Perfect polishing, no scratches. All super. Satisfied!
Bueno
nice Matt off white outer finish with a brushed steel inside detailed measurements also included.
Positively surprised, wall thickness also completely normal, good article, thank you very much.
No branding and super cute! Love it!!
Is smaller than I imagined
Product appeared to be good quality, good size for Philco 15 bar. Arrived relatively quickly.