We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I will make a thin Silikon. Ale sell all shvidko vidtruv
The form arrived on time. I haven't tried it yet. Silicone is average in thickness.
The product is equal to the description, I hope it is easy to unmold.
The pines come out very beautiful and it is easy to unmold
The form came faster than promised. Extract easily. But my snowman's nose is breaking for now. I fix a drop on a broken place
It is very practical and good size I hope to use it soon and the candle comes out very well
All good, product, delivery time, quality, store, store recommended
The shape is thin, convenient to take out. When pouring wax, I put the shape itself in a glass. Because it does not stand by itself on the base from behind the wick. There is no problem with the finished figure
Good quality plastic, cute product. But difficult to unmold without breaking tips
I arrived very well, I already want to use them
Won for a svichka, ale paint did not come. They tried to betray, yak viglyadak in the gipse variance. Offensive time-Tse will be svichechkaLike yalink❤
I arrived fast and the result is very nice
nice, all ok, quickly shiping
Good quality as drscribed. Fast delivery. I recomend.
The form of the thin silicone, the Duge is obtantly distavati virib, not the edge of the region.
Very nice and like the photo, it arrived earlier. I need to use it.
It's all good. But it's hard to choose. I'll try again.
Arrived much earlier than I expected, arrived in less than a month, and the estimated date was two months from now. The quality of the moulds is very good, they have the right stability. I just loved it.
Very high quality product! As described in the ad! Arrived on schedule in Brazil! I recommend you buy!
I recommend, at first after touching the form I thought it was hard to go out, but the form comes out without any complaints